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Privacy Policy

How Codenexa Solution collects, uses and protects your information.

Last updated: 26 September 2026

1. Introduction

Codenexa Solution ("we", "us", "our") provides technology solutions including web development, software development, mobile applications, digital services and IT services. This Privacy Policy explains what information we collect through our website and services, how we use it, how we protect it, and the choices available to you.

2. Information We Collect

We may collect information that you voluntarily provide to us, including your name, email address, phone number, company name, business details and any message or information you submit through our contact, enquiry or support forms.

We may also collect limited technical information, such as browser type, device information, IP address and general website usage data, for security, analytics and website improvement purposes.

3. How We Use Information

  • To respond to enquiries and requests submitted through our website
  • To communicate with you regarding projects, services, quotations or support requests
  • To provide, maintain and improve our services
  • To process and manage business-related requests and transactions
  • To maintain website security and prevent misuse or unauthorized activity
  • To comply with applicable legal and regulatory requirements

4. Communication

If you submit an enquiry, contact form or support request, we may contact you by email or phone to respond to your request or discuss the relevant service. We do not use the information submitted through our forms for unrelated marketing purposes without appropriate consent.

5. Cookies

Our website may use cookies and similar technologies to support basic website functionality, improve user experience, maintain security and understand general website usage. You can control or disable cookies through your browser settings. Disabling certain cookies may affect some features or functionality of the website.

6. Data Security

We take reasonable technical and organizational measures to protect the information we collect against unauthorized access, disclosure, alteration, loss or misuse. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security of your information.

7. Third-Party Services

We may use trusted third-party service providers to help operate our website and business, including hosting providers, email or communication services, payment processors, analytics tools and other technology services. Such providers may have access to information only to the extent necessary to perform services on our behalf and are expected to handle such information appropriately.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, respond to enquiries, maintain business records, resolve disputes, prevent misuse, and comply with applicable legal or regulatory requirements. When information is no longer required, we may securely delete or anonymize it, subject to applicable legal obligations.

9. User Rights

Depending on applicable law and your location, you may have rights relating to your personal information, including the right to request access, correction or deletion of information we hold about you. You may also request clarification regarding how your information is being used. To make a request, please contact us using the details provided below.

10. Children's Privacy

Our website and services are primarily intended for businesses, organizations and professional users. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to remove the information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology or applicable legal requirements. Any changes will be published on this page with an updated "Last updated" date. We encourage you to review this page periodically.

12. Contact Information

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us: